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German do-it-yourself retailer Max Bahr has once again chosen global provider and leader in integrated supply chain solutions TNT Logistics to manage its central warehouse for home improvement products. The contract renewal to the end of 2008 confirms the close partnership between the two companies, a partnership that started more than ten years ago.
The central finished-goods warehouse in Hamburg-Waltershof covers 29,000 m² of storage space, requiring the management of merchandise destined for about eighty DIY stores throughout Germany. Services provided by TNT Logistics include import activities, starting right from container handling and customs clearance, and continue via receiving and handling of inbound goods right through to merchandise warehousing and storage, returns management and integrating cross-docking activities. To handle the different ordering processes for the individual markets a special replenishment system was developed and implemented. Using sales histories and various forecasting systems that take aspects like seasonal developments and trends into consideration, orders are placed automatically via an interface between the Max Bahr inventory control system and TNT Logistics’ warehouse management system. The direct-to-customer transport network guarantees fast delivery to every Max Bahr store. "Thanks to a number of reorganisation measures, flexibility, quality and speed have and will continue to improve and we have created real cost reduction potential,” says Erik Lassen, Director Warehouse Operation, TNT Logistics CEE. Another main reason behind the decision to renew the contract with TNT Logistics was the flexibility of the logistics service provider. Highly customer-specific requirements, like handling wall-to-wall carpeting supplied on four or five-metre-long rolls or the remnants and ends-of-rolls, are reliably taken care of right in the warehouse. “We especially appreciate TNT’s flexibility and its extreme willingness to co-operate, qualities that are essential for the efficient management of the entire supply chain,” says Frank Sommer, Manager of Merchandise Planning/Logistics for Max Bahr Holzhandlung GmbH & Co. KG. Source: Press release
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